Position Overview
Position Summary
Women’s World Banking is looking for Consultants with a background in human-centered design, design thinking, and/or design research to support our Advisory work in one of our regions (Africa, Southeast Asia, India). We are looking for experienced consultants with skills to support our market and customer research, design workshops/sprints, and with our overall project delivery and implementation.
You will contribute to research, analysis, and design deliverables while collaborating with cross-functional teams to ensure high-quality outcomes. The ideal candidate has experience in user research, wireframing, prototyping, and design documentation, with strong attention to detail and a willingness to learn in a fast-paced environment.
Roles and Responsibilities
The Consultant will join the core project team to ensure high quality and timely delivery of project goals and objectives.
Project Execution:
- Conduct detailed analysis of research data, including synthesizing findings into actionable insights.
- Create and maintain user personas, journey maps, and other documentation to support design projects
- Produce high-quality design deliverables, such as wireframes, prototypes, and detailed specifications
- Participate in user research sessions, including notetaking, logistical support, and recruitment coordination
- Ability to travel in field to support project team with data collection during research periods
- Test and iterate on designs based on user feedback and usability testing results
- Collaborate with cross-functional teams (e.g., developers, product managers) to ensure designs are implemented accurately
- Assist in preparing presentations and documentation for stakeholders
Other Tasks:
- Join project team and attend regular team meetings, stakeholder meetings, and presentations
- Collaborate closely with project team via hybrid working model (remote online and in-person) to deliver project milestones
- Provide general project support, including administrative tasks and ensuring timelines are met
Preferred Qualifications
- Have knowledge and experience working in the financial services industry, international development, and/or social innovation space
- Have a background and experience in human-centered design, design thinking, and/or design strategy
- Have experience with developing and implementing design research methods and tools for customer research, user testing, and usability testing
- Have experience preparing, planning, and running design workshop/sprints
- Have analytical skills to synthesize large qualitative data into actionable insights
- Must be able to communicate clearly in English (spoken and written); a plus if able to communicate in local language of the target markets
- Preference for individuals who have experience using Adobe Creative Suite (Photoshop, InDesign, Illustrator, etc.)
How to Apply
Applications must be received no later than March 31, 2025 at midnight WIB.
Applicants must include the below in your application:
- Cover letter, including the below elements:
- A brief statement of your capacity to complete this work, listing similar projects and completed/relevant organizational experience;
- Availability;
- Expected monthly remuneration; and
- References (at least two).
- Resume / CV
- Portfolio / work sample
Applicants may submit their question(s) in writing until March 28, 2025 to kt@womensworldbanking.org. Please include in the e-mail subject line “Questions: Design Consultant”.
This RFQ does not guarantee or commit Women’s World Banking to proceeding with the above described work. Due to the overwhelming responses not all candidates will be contacted.
Women’s World Banking is an equal opportunity employer for all regardless of race, color, citizenship, religion, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.
Women’s World Banking will be unable to contract with any individual who is a US citizen or resident without an LLC or LP or similar structure.
About Women's World Banking
We believe in being a force for the greater good, devoted to accelerating and growing the financial inclusion of women. With rapidly changing markets, influenced by technology and social behavioral expectations, we are embarking on a new chapter to transform the way we design and implement solutions.
For over 40 years, Women’s World Banking has partnered with financial institutions, showing them the benefit of investing in women as customers. We equip these institutions with in-depth research and data driven insights to develop financial products and educational programs. While our clients are financial service providers, our mission is to engage consumers – women who are marginalized by financial systems.
Women’s World Banking and WWB Asset Management is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.
