The MFWW Podcast Ep. 6: Touchpoints for Transformation – The Phygital Revolution

January 16, 2024
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Episode Description

This episode delves into the pivotal role of physical touchpoints in the digital age, exploring their significance in engaging women customers and enhancing their financial inclusion. This topic has particular relevance to financial sector supervisors as technology changes access for vulnerable customers.

Sonja Kelly (Global Vice President, Research & Advocacy, Women’s World Banking) and Simone di Castri, PhD (Co-Head & Co-Founder, Cambridge Suptech Labs) discuss the intersection of fintech innovations, the role of banking agents, financial capability, and the effectiveness of digital financial solutions in reaching the last-mile customer and ensure a holistic approach to women’s financial empowerment.

Women’s World Banking’s Making Finance Work for Women (MFWW) Podcast is the exclusive destination dedicated to unraveling the complexities and deepening the understanding of crucial issues and innovative solutions surrounding women’s financial inclusion. Join us as we explore the transformative power of finance, unlocking insights through expert conversations.

The MFWW Podcast is sponsored by EY.

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The MFWW Podcast Ep. 6: Touchpoints for Transformation – The Phygital Revolution

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